Financial Assistance Plain Language Summary


If you live in Massachusetts, you may be able to get health insurance or help paying your health care bills through a state program such as MassHealth, the Health Connector or Health Safety Net. Each program has different rules and income limits.

To find out more and/or apply, go to or contact us for help.


If you do not have insurance, or your health insurance did not cover all your bill, you may qualify for a discount. A paper application along with supporting documentation may be required. There are two types of discounts:

1. If your bills are for an emergency or medically necessary care, then you may be able to get a 55% to 100% discount if you do not qualify for any state programs. The discount amount will depend on your household income.If you qualify, you will not pay more than 41% of the total charges you owe for services beginning March 1, 2022. We update this amount each year. You have 240 days to apply for this once you receive a statement. If you do not qualify for financial assistance, you may contact the Patient Financial Service Department 508-473-1190 #8, to discuss other options that may be available such as a payment plan.

Discounts apply to your hospital bill only.


The financial assistance application and instructions can be found by going to this website address:

If you need help or want a free paper copy of the application and instructions, call Patient Financial Services 508-473-1190, #8.

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