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Hospital Services Update for Coronavirus

Hospital Services Update

We at Milford Regional are happy to be reopening all of our services to patients; however, as we make this transition, there are still some important bits of information you should know in accessing certain points of care. Please note details provided below…

X-Ray Services

Effective Monday, June 15

The Milford Regional Imaging Center is open for all patients.

The hours are: 7:00am - 7:00PM - 7 days a week.

The Franklin Imaging Center is open for walk-in x-rays for patients with no respiratory symptoms. The hours are:

Monday - Friday 8:00am - 8:00pm; Saturday and Sunday 9:00am - 5:00pm

The Northbridge Imaging Center in the front building (100 Commerce Way) is open for patients with no respiratory symptoms. The hours are:

Monday - Friday 8:00am - 8:00pm; and Saturday and Sunday 9:00am - 5:00pm.

The Hopkinton Imaging Center has reopened and will see patients with respiratory symptoms. The hours are:

Monday - Friday 8:00am - 8:00pm; Saturday and Sunday 9:00am - 5:00pm

Effective Monday, April 6, Milford Regional’s diagnostic imaging area in our Cancer Center (Dana-Farber/Brigham and Women’s Cancer Center) is providing X-ray services to patients without respiratory or COVID-19 symptoms.

COVID-19 Testing at Urgent Care Sites

ALL Urgent Care locations (Milford, Hopkinton, Franklin and Northbridge) are now accepting patients with respiratory and non-respiratory symptoms. Patients can feel confident that they will be directed to the appropriate area in the facility based on the reason for their visit.

Our Urgent Care locations have taken the highest level of precautions, including: registering patients from their car, requiring all patients, staff and visitors to wear masks, Covid screening (which includes temperatures), and extensive sanitation processes throughout the day. Please also consider contacting your primary care physician for evaluation of your injury or illness. They are performing visits in person, via phone and video conference during normal office hours.

ALSO:

All four MRPG Urgent Care locations are offering “walk-in” Covid-19 testing for patients. For rapid antigen test, results are obtained in as little as 15 minutes. Counseling is provided to all patients after their results are available. Cost for the test is $150. Health insurance does not typically cover rapid antigen testing unless patients are symptomatic. Read more about this test.

The hours for all Urgent Care Sites are Monday – Friday, 8 a.m. – 8 p.m.; and Saturday and Sunday, 9 a.m. – 5 p.m.

Urgent Care Locations

Franklin: 1280 West Central St. (Route 140)

Hopkinton: 1 Lumber St. (next to 110 Grill)

Milford:  129 South Main St. (diagonally across from CVS on Cape Road)

Northbridge: Milford Regional in the Blackstone Valley, 100 Commerce Dr.

Lab Site Location Information

EFFECTIVE MONDAY, July 13

Labs Designated for Healthy Patients With No Respiratory Symptoms

17 Uxbridge Road (Route 16), Mendon, MA - Hours are: Monday - Friday 8am - 4:30pm

Milford Regional in Franklin 1280 W. Central St., Franklin, MA - Hours are: Monday - Friday 7am - 8pm, Saturday and Sunday 9am - 5 pm

Milford Regional in the Blackstone Valley - 100 Commerce Dr., Northbridge - Hours are: Monday - Friday 7:30am - 8pm, Saturday and Sunday 9am - 5pm

Hill Health Center at Milford Regional Medical Center - Hours are: Monday - Friday 6:00am - 7:00pm and Saturday 6:30am - 3:00pm.

Lab at 229 East Main St., Milford, MA will re-open effective Monday, July 13. Hours are: Monday - Friday 8am - 4:30pm.

Lab Open to All Patients

Effective, Monday, July 13, the Hopkinton lab is open to patients with respiratory symptoms and those without symptoms.

Our Hopkinton facility has a building design that allows us to separate patients with Covid-19 symptoms from patients with unrelated Covid-19 symptoms. Patients can feel confident that they will be directed to the appropriate area in the facility based on the reason for their visit.

Staff in the main entrance will screen patients to ensure that they are in the right location based on symptoms and medical conditions. We have taken the highest level of precautions in order to keep patients and staff safe. Our protocols include registering patients from their car, requiring all patients, staff and visitors to wear masks, Covid-19 screening (which includes temperatures), and sanitation processes throughout the day.

Located at - 1 Lumber St., Hopkinton. Hours are: Monday - Friday 8am - 8pm, Saturday and Sunday 9am - 5pm

Labs Temporarily Closed

215 West St. Milford

117 Water St. Milford (inside McGrath Medical Associates)

74 Main St. Medway (inside Family Medicine Associates)

Rehabilitation and Sports Medicine

Rehabilitation and Sports Medicine sites in Franklin, Northbridge and Milford are pleased to be open for routine physical, occupational, and speech therapy visits. In adherence to Phase 2 guidelines, we are “re-opening” in an incrementally phased approach to facilitate social distancing and infection control. All patients will be screened for symptoms of COVID-19 and are expected to wear a mask. Telehealth visits continue to be an option for some patients. Please contact the site directly to schedule your appointment. No Walk-Ins permitted right now.

Occupational Health (Teamwork)

Occupational Health (Teamwork) is re-opening incrementally with limited days and times, following the Phase 2 guidelines to facilitate social distancing and infection control. All patients will be screened for symptoms of COVID and are expected to wear a mask At this time, we are unable to accept Walk-In appointments. Please contact 508-422-2761 to schedule an appointment.

Blood Donations

COVID-19 Plasma Program

The American Red Cross COVID-19 Convalescent Plasma Program Needs Donors!

The Red Cross is seeking people who are fully recovered from COVID-19 to give plasma to help current patients who are seriously ill or at high risk of serious illness. We need your help to better care for all our patients.

You may qualify if you:

    • Are at least 17 years of age and weigh at least 110 lbs.
    • Are in good health and feeling well
    • Must have documentation of lab confirmed positive test of COVID-19
    • Are fully recovered and symptom-free for at least 14 days, as determined by your medical provider.

If you meet all the criteria above and are willing to help, please fill out the Donor Eligibility Form. You must pre-qualify in order to donate. Visit www.ribc.org/covidplasma to submit a confidential form.

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