About Milford Regional Medical Center

Quality Healthcare

At Milford Regional our focus is on providing quality care. However, it is hard sometimes to define “quality healthcare.” We use the Institute of Medicine’s definition of quality healthcare - care that is safe, timely, effective, efficient and patient-centered. It is our belief that the care we provide should meet these values.

The “quality” bottom line for you, your family and our community is the same for us - that the right patient gets the right treatment at the right time in the same way as if the patient were a member of our family too.

The following links provide more information on quality healthcare at Milford Regional:

family

Your feedback is important to our improvement. If you have a question or issue related to care you have received at Milford Regional, please contact our patient liaison at 508-422-2648 or click here to email the liaison. For any other comments about our quality plan, feel free to email the quality team directly.

patient satisfaction graph

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)

© 2012 Milford Regional Medical Center