Patient Centered Care
Our patient liaison is available to assist patients and their families with questions or concerns related to their experience at Milford Regional. Such issues may include, but are not limited to, quality of care, staff interactions, access to care, general assistance and information. We value and welcome any feedback provided from our patients and their families. Feel free to contact our patient liaison at 508-422-2648 or you can email the liaison.
Patient & Family Advisory Council (PFAC)
At Milford Regional, we know that to deliver the highest standard of quality healthcare, it is important that we listen to our patients, their families and the community. Our Patient and Family Advisory Council serves as the “patient voice” by providing the perspective of these individuals in the hospital organizational decision-making process. The members of the council include patients, family members and staff who offer valuable opinions and suggestions that positively affect patient care and family experiences. View the Patient and Family Advisory Council Annual Report.
If you are interested in becoming a member of the PFAC, you need to submit an application. Please download an application in your preferred language and submit it to:
Milford Regional Medical Center
Patient and Family Advisory Council
Attn: Cathy O'Connell
14 Prospect Street
Milford, MA 01757
English (18k pdf)
Em Português (20k pdf)
En Español (18k pdf)